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| Seven C increase communication skills |
" Contacting others ? Aareh , he is just water !Communication skills again , what areinefficiency ? They are all learned after birth ".If you want to know about the need toincrease the communication skills to 10 people , then in response to 7-8 people, thereaction of these lines will be similar to theselines .
Is not it normal ? Long ago, a prominenttelecom company could be seen in theadvertisement that , if suddenly the peoplestopped talking then how would the worldstop ? From this we can say that how much ofa kind of conversation we have with otherpeople. So how do you know how to improvecommunication skills?
There are , because many of us understandcommunicating with the person . But talkingto and talking to others is not the same thing .Communication can be different. Written , oraltoo often signals. But since 97 % of thecommunication is verbal , we can assumethat talking is the most important means ofcommunication . But just talking, what will be the communication ? No When you contactsomeone , of course you have a purpose .
Without a hard word, I can say in simpleterms that when you share something with afriend , you have the intention , to make yourmind lighten or to know its opinion or toinform about it . This objective will beachieved only when you are able tocommunicate properly . To communicateproperly , just do not talk or write , but itshould be between the words or the text that has seven attributes which we know as theseven seasons of communication .
Professor Scott M. Cutlip and Allen H. The center mentioned this Seven C in 1952 .
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| Six skills |
1. Perfection (Completeness):
Your words or writings will always be perfect .It is able to stop the interest of all yourlisteners . When talking or writing , keep inmind that the audience or the reader willrespond to them based on your talk or writing. In a full text or words, we can see the good aspects :
* Full contact increases the perceptionism ofan organization or person .
* It reduces waste of time and money .Suppose , you wrote a letter that it costssome money to courier . Now if you do nothave complete information then you will haveto send it again and it will cost the courieragain . You have described somebodysomething . She did not understand much .Then you have to convince him again that thetime will be spent .
* It does not raise any new questions in theaudience or reader's mind .
It is easy to make decisions .
2. Concise:
The abbreviation means to obey the originalwords as little as possible and follow all thefeatures of free communication . One shouldalways keep in mind that during thecommunication , the audience or the reader isbusy. So if you speak or write in a wide way , itwill take a lot of time to understand the natureof the word and it will be disturbed . This isnot the way it is written or spoken . By doing this , waste time wasted .
3. Consideration:
During the communication , you will seeyourself in the audience or in the place of thereader . Here the educational qualifications of the audience , caste , religion etc should be considered . Last year , we were given aproject where we had to create a shorttermplate on our three Tong 's shop owner .As a BBA student , I have to stay daily withbusiness English words .
When I went to the Tong 's shop , I used to say two things - a business word in the gap whenI was talking habitually and whenever I wassaying , the Tong 's shopkeeper was completely silent . There was lack ofconsideration in this communication . Whenconsidering the educational qualification ofTong 's shoppers, the communication wasmore efficient .
"At one point, the audience gets confused when there are so many original words and no words are right."
In such a way, it is necessary to keep in place of the audience or the reader at the time ofcontact . It is not possible to say anything thatgoes beyond the comprehension of thelistener , so the listener can not say anything that he thinks is trivial or hurt by his belief .When speaking, you should use positivewords as positive as possible instead ofnegative words .
4. Clarity:
At the time of communication, the emphasiswill be on a key point . At one point , thelisteners are hesitant to say a lot of original words and do not say anything right . Onething to talk about on one occasion is tounderstand the audience . When you talk toyour friend-friend about this , understand that.Many friends are talking together , there aremany types of words mixed up and there willbe less time talking about a particular topic .
5. Specificity (Concreteness):
Hold on , someone told you to meet himtomorrow morning to see him. When do youmeet now ? 8am at 11am ? He mentioned inthe place of meeting , and did not say how many such buildings were built. Now you willfind him on the floor ? These two types ofcommunication were lacking in specificity .
Due to lack of specificity , there is a dilemmabetween the audience or the reader . It raisesmany questions in their minds . Again, theaudience or the reader misinterpret themessage without specifications . Hold on ,there are two buildings in the same name .Now , the message sender has thought of abuilding , but the recipient thought the otherone. This caused many sufferings . Withoutspecificity , the message introduces veryunprofessionalism .
6. Courtesy:
Although the message will bear all thefeatures of communication , the receiver willnot be satisfied if it is written in a decentlanguage . The recipient must show respect to the message . And it should be understoodthat the sender really wants to get therecipient's satisfaction . For this, the messageshould be written or written from theaudience 's viewpoint and the message is notbiased in any way . Here there will be manywords of courtesy, but it is not necessarilyextra .
If the message reads the text properly, therecipient is interested only on the subjectmentioned in it and the recipient receives the reply well . Suppose you are excludingsomeone from any place , you can give himsome 'strategic buffer' at the beginning ofyour message . Strategic buffer is , somecourtesy talks to lighten the situation beforegiving any bad news . You can also saysomething like this at the end of the message. Remember , some of your courtesy wordsare enough to make one day good .
7. Correctness:
Correctness means that your message willnot have any grammatical errors . Everysentence you write represents you . If you have a gramaltal mistake in your sentence , no matter how skilled you are , the sentencewill present you weakly in front of therecipient . If you do not trust your owngrammatical knowledge , then check withsomeone else . A graphical error is not justyours, but also the organization you aresending the message to its status .
Following these seven rules ofcommunication, you will be able tocommunicate well . The present era is the ageof communication . In this era , if you are not as efficient as you can in any work , you willnot be able to get in touch with yourrespected honor in many places if you cannot communicate properly .
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